Most organizations today get their EDRMS (Electronic Document & Records Management System) solutions delivered not by software vendors, but by third-party ECM Services Providers. These are typically specialized consultancies aligned with an ECM platform from such vendors as HP, IBM, OpenText, or Microsoft. In the case of Microsoft services providers, they need to additionally align themselves with a recordkeeping software add-in product such as Collabware, Gimmal, RecordLion, or RecordPoint.
An EDRMS project calls for highly specialized skills, knowledge, and experience. RIMtech offers a Certified Services Provider (CSP) program, whereby services providers can be certified in RIMtech’s well-known EDRMS Implementation Methodology®. This certification means that RIMtech has, to our full satisfaction, trained the firm on our proprietary methodology, and the following general aspects of EDRMS implementation:
Among other things, a RIMtech-certified services provider is expected to deliver the following, as a minimum, to EDRMS projects:
To achieve certification, the services provider must have at all times a minimum of (2) individuals who have been trained on RIMtech’s EDRMS Implementation Methodology®. The designated (2) trainees must be fully skilled in the following roles:
As a vendor-neutral consultancy, RIMtech does not have any affiliation with, or preference towards, any ECM platform, or recordkeeping software offerings within the market. ECM platforms and recordkeeping offerings continually change within the marketplace. RIMtech’s EDRMS Implementation Methodology® is therefore independent of any ECM platform or recordkeeping software offering. Generally speaking, ECM services providers maintain various allegiances with ECM platforms and recordkeeping software vendors. These allegiances often shift with market conditions. RIMtech is agnostic to such allegiances – our goal is to help all ECM service providers deliver effective EDRMS solutions, regardless of the technology deployed.
How can you be certain if a services provider has been certified by RIMtech?